Today, we live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, and get an answer to your question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation.

So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more.

That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers.

We’re passionate about turning friction into triple win experiences for residents, investors, and managers. That way renting can be easy and rewarding for everyone.

And now you can join us. Apply today to join 200+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win.

Engineering Manager - Platform

We’re looking for a strong Engineering Manager to lead our platform team combining deep technical capability with strong leadership skills. In this role, you’ll lead a team responsible for building and maintaining the infrastructure, CI/CD pipelines, observability systems, and security foundations that enable our engineering organization to ship reliable, scalable software efficiently. Reporting to the VP of Engineering, you’ll set technical direction, mentor engineers, and remain hands-on with our cloud-native stack to drive best practices across DevOps, reliability, and platform scalability.

This role will also be responsible for platform-enablement initiatives to introduce better engineering practices across our teams through improved tooling, testing and deployment strategies for our systems.

This is a high-impact, hands-on leadership role for someone passionate about platforms, developer experience, automation, and reliability.

Key Competencies

Team Leadership & People Management

• Manage and mentor a high-performing platform engineering team (3-4 engineers).

• Conduct 1:1s, set career development plans, and foster a culture of ownership and learning.

• Attract and retain top platform engineers.

• Guide the team through prioritization, incident response, and iterative improvement of systems and practices.

Platform Engineering & Technical Execution

• Lead design and implementation of scalable CI/CD pipelines, infrastructure automation, build and deployment strategies, authentication and authorization flow capabilities and developer tooling.

• Stay hands-on with cloud-native systems (ECS, Kubernetes, Terraform, AWS/GCP) to ensure performance, security, and reliability.

• Drive improvements in observability—metrics, logging, tracing—to enhance visibility across systems.

• Champion security-first engineering across deployment workflows, identity, and access management.

• Enforce coding, monitoring, and reliability standards across environments.

Collaboration & Technical Strategy

• Partner with Product and Application Engineering leaders to ensure the platform supports product velocity and reliability.

• Collaborate with Security and Compliance to uphold best practices in infrastructure hardening and data protection.

• Communicate the value of platform initiatives clearly to technical and non-technical stakeholders.

• Help define and evolve our cloud and DevOps strategy to meet the demands of scale and resilience.

About You

• 10+ years of software or platform engineering experience.

• 3+ years managing a team of DevOps, platform, or infrastructure engineers.

• Deep expertise in CI/CD systems (GitHub Actions, ArgoCD, etc.), observability stacks (Grafana, Prometheus, OpenTelemetry), and infrastructure-as-code (Terraform, Helm).

• Proven experience operating Kubernetes in production and building secure, scalable cloud environments.

• Strong understanding of modern security practices, incident management, and SRE principles.

• Clear, empathetic communicator with experience influencing across functions.

• Comfortable working 8–5 EST and collaborating across distributed teams.

BONUS: Experience in developer platform architecture, self-service infrastructure, or PropTech / B2B2C SaaS platforms.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.

Our Core Values

• Pirate Ship; not a cruise ship. Bias towards action.

• Massive Growth takes massive growth. We embrace challenges to increase our impact.

• Grow the Pie. We focus on results so our customers & their customers win. Triple Win!

• Purple Heart. We put the team before ourselves.

• Extreme Ownership. See something? Say something; right the ship to get us back on course.

• Be a moment maker. We aim to shatter the status quo.

Remote Work Statement

This position is a remote-first, work from home position. Second Nature is committed to creating a culture and workplace where remote work fosters collaboration and connections and is a key part of our company story and success. To be successful in a remote work role at Second Nature you must:

• Be available during your scheduled working hours and give your full attention to the completion of your Second Nature job duties

• Have a quiet, professional, distraction-free environment in which to complete your work

• Have access to your own reliable high-speed internet connection

• Attend our bi-annual in-person company meetings (Second Nature will reimburse the cost of your business travel per company guidelines)

AI Innovation

We're thrilled about the transformative potential of AI innovation and its ability to drive progress at Second Nature. As we continue to explore and integrate AI into our workflows, we’re eager to learn how you’ve embraced and implemented AI in your professional journey. In the interview process, we look forward to hearing about your experiences and exploring how we can collectively leverage AI technology to accelerate our growth.

WHY SECOND NATURE?

🩺 Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan
📍Location: Work Remotely from anywhere in the US
📆Flexibility: Open PTO and sick days
🤩 The Product: Beyond the awards and 5-star reviews… our clients and customers love what they can do with a fully managed RBP
🤗 Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
💻 Training: A supportive team to help you grow your career and unlock your full potential
🚀 Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category

The anticipated annual salary for this role is approximately $180,000 - $200,000K, pending final budget and candidate qualifications. This role does not have any variable compensation. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

Second Nature is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We take action to ensure equal employment opportunities for all candidates and employees and to provide employees with a workplace free of discrimination and harassment. Our hiring decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by federal and/or state law.

Compensation Range: $180K - $200K